Bag Care

Daily Habits

• Do not overstuff: Excess load stretches knit panels and shortens structural life. If you need more capacity daily, choose a larger silhouette.
• Mind sharp objects: Keys, umbrellas with metal tips, and hard cases can snag open knits — use a pouch when possible.
• Rotate straps: Alternate shoulder sides on long days, and adjust crossbody length so the bag rests against the hip, not mid-thigh.
• Avoid abrasive surfaces: Sitting bags on rough concrete or grit-heavy floors abrades base textiles faster.

Cleaning

• Spot clean first: Use a soft cloth with cool water and a drop of mild detergent. Blot — never scrub aggressively on graphic knits.
• Hand wash when needed: Only hand wash if your bag’s care label allows it; trims and linings may need different care. Follow the label’s drying instructions and let the bag dry fully before storing.
• Avoid high heat: Do not tumble dry hot or iron directly. Heat can warp construction and dull colour.
• Hardware: Wipe metal adjusters dry after rain. If zip pouches stick, clean the zipper teeth gently and avoid harsh lubricants that stain fabric.

Storage

• Empty the bag and store loosely stuffed with acid-free tissue or a soft cloth to keep shape.
• Foldable styles should be stored fully dry and without heavy crease pressure for long periods.
• Keep away from direct sunlight for weeks at a time to reduce UV colour fading.
• Store separately from bags with rough leather or metal studs that can snag knit surfaces.

When to Contact Us

Reach out if you notice loose stitching at strap anchors, hardware that no longer adjusts smoothly, or colour transfer issues after following care guidance. Include your order number and photos via our Contact page.

Give It Another Chapter

Before replacing a bag, check whether cleaning or advice from a local repair specialist could help. If you no longer use it, consider passing it on in good condition or checking what a local donation organisation accepts. Keep useful bags in everyday use.